-
Loona is a smart AI companion pet designed for playful interaction, mobility, and expressive behavior. She follows you, explores her environment, recognizes faces, and reacts with personality
A playful AI friend that learns, reacts, and brightens your home.
-
Real pet-like behaviors: follows, explores, plays mini-games.
-
Face/voice recognition; reacts to mood and touch
-
App control + OTA updates for new tricks.
-
Compact, safe, and travel-friendly.
What’s in the box
Loona, USB-C cable, Quick Start Guide. (Dock/Mat if bundled.)Specs
Camera & mics array_720P RGB • Wi-Fi_Dual-band 2.4G/5.8G, 802.11a/b/g/n• Runtime_ 1.5 hours. • Weight _2.42lbs• Battery_ 1350 mAh, 11.1V Lithium-Ion Rechargeable• Dimensions _8.3"L x 68"W x 6.8"H.FAQ
1. Is Loona safe for kids/pets?
Yes—rounded design & soft behaviors.
2. Does it need Wi-Fi?
Needed for updates/cloud; basic play works offline.
3. How often do updates arrive? OTA cadence is periodic; features improve over time.
4. Cleaning & care?
Wipe with dry cloth; avoid liquids.
5. Support?
Email support within 1 business day; warranty handled in the EU.
Shipping & Warranty
DDP to EU addresses; 7-day DOA advance-replacement; 12-month warranty (EU RMA). Returns: 14 days unopened; functional issues via warranty/RMA. -
Loona is a smart AI companion pet designed for playful interaction, mobility, and expressive behavior. She follows you, explores her environment, recognizes faces, and reacts with personality
A playful AI friend that learns, reacts, and brightens your home.
-
Real pet-like behaviors: follows, explores, plays mini-games.
-
Face/voice recognition; reacts to mood and touch
-
App control + OTA updates for new tricks.
-
Compact, safe, and travel-friendly.
What’s in the box
Loona, USB-C cable, Quick Start Guide. (Dock/Mat if bundled.)
Specs
Camera & mics array_720P RGB • Wi-Fi_Dual-band 2.4G/5.8G, 802.11a/b/g/n• Runtime_ 1.5 hours. • Weight _2.42lbs• Battery_ 1350 mAh, 11.1V Lithium-Ion Rechargeable• Dimensions _8.3"L x 68"W x 6.8"H.
FAQ
1. Is Loona safe for kids/pets?
Yes—rounded design & soft behaviors.
2. Does it need Wi-Fi?
Needed for updates/cloud; basic play works offline.
3. How often do updates arrive? OTA cadence is periodic; features improve over time.
4. Cleaning & care?
Wipe with dry cloth; avoid liquids.
5. Support?
Email support within 1 business day; warranty handled in the EU.
Shipping & Warranty
DDP to EU addresses; 7-day DOA advance-replacement; 12-month warranty (EU RMA). Returns: 14 days unopened; functional issues via warranty/RMA.
